![]() ![]() If a firmware update is available, a Blue """"Update"""" button would appear under the firmware version on the top right corner of the screenĨ.Launch the software, select the device from the home screen then go to Settings.Download and install Logitech G-Hub (Available here: ).Unpair/repair or disconnect/reconnect hardware using the Connection Utility software: Keep other electrical wireless devices away from the USB receiver to avoid interference.Ħ. In some cases the receiver signal gets blocked by the computer case, causing a delay.ĥ. If your receiver is in the back of your computer, it may help to relocate the receiver to a front port. ![]() Move the device closer to the USB receiver. ![]() Verify the product or receiver is connected directly to the computer and not to a hub, extender, switch or something similar.Ĥ. Try with a different USB charging cable or cradle and connect to a different power source.ģ. We request you to try the below troubleshooting steps:Ģ. Or, I totally misunderstood the situation then I'm sorry :) ![]() Your problem might be this, please give this a try. I am assuming that Logitech released a firmware update and it broke this battery level indicator. Then when I open GHUB, it shows like 80% battery. Only thing that works is, when I restart my pc. The mouse shows the charge level correctly, but GHUB does not. I try quitting and launching GHUB again, same thing. But, when I open up GHUB, it says my battery is still at 25%, AFTER 30-40 mins of charging. When I turn it on again, all 3 green LEDs light up, which seems correct after 30-40 mins of charging. Then, I switch the mouse off, plug it in and let it charge for 30-40 mins. G HUB also reports 25%, which is also fine. Whenever I go to charge my mouse, let's say it's at 25%, so when I turn it off and on, the battery indicator (green LEDs light up on the DPI LEDs) just lights one dot, which is perfectly fine and corresponds to the charge level. I also have the GPW and something similar to this keeps happening to me for about 3 weeks now. ![]()
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